Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition Free Audiobook Download by Ron McMillan,Al Switzler,Joseph Grenny,Kerry Patterson


The tools in this book can help you have conversations that make a difference. It is not about winning, but rather having an impact on people's lives and helping them grow.

It can be challenging to get the conversation right in a tense or difficult situation or one that involves conflict. The authors of Crucial Conversations - a book that offers practical tools for working through tough conversations - will help you navigate these tricky situations.

The Crucial Conversations audiobook is a leadership tool for leaders to help them understand the importance of navigating difficult conversations. This is a helpful guide that helps leaders identify and prepare for sensitive topics. There are two essential parts to the book: conversations about how people feel and conversations about what needs to happen. The first part discusses the feelings aspect, which can be helpful when tackling tough topics involving emotions like boundaries, trust, or conflict. The second part focuses on planning and preparing for conversations, because it's important to have a game plan.

In this book, the authors teach readers how to approach their toughest conversation by participating in a realistic practice conversation. Readers will also learn how to use a "conversation starter" that can be used in any type of situation and how to move into problem-solving.

You really want to make sure that you are using the right topic. If you're dealing with someone who's angry, try to use a technique called "sandwiching." This technique is when you share something powerful, then follow it with something else that is important but calming.

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition written by Ron McMillan and Al Switzler is a guide to help people communicate better when they're under pressure. The book leads the reader through techniques to have difficult conversations with difficult people. It also explains what's "crucial" in conversations and how to get the most out of them.

Published Date 2011-09-07
Duration 6 hours 27 minutes
Author Ron McMillan, Al Switzler, Joseph Grenny, Kerry Patterson
Narrated Joseph Grenny
Reviews
(0 Reviews)
Abridged No
Is It Free? 30-days Free
Category Business & Economics
Parent Category Management & Leadership, Negotiation & Communication

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